HollyWin Terms and Conditions

Welcome to HollyWin. These Terms and Conditions govern your access to and use of our website, games, bonuses, and services. By registering an account with us, you confirm that you have read, understood, and agreed to the terms set out below. If you do not agree with any part of these terms, we ask that you refrain from using our platform.

About Our Casino

HollyWin is owned and operated by Stable Tech N.V., licensed and regulated by the Curaçao Gaming Authority under license number OGL/2024/161/0191. At HollyWin, we provide a secure and entertaining gaming environment featuring over 9,000 games from more than 50 leading providers, including Evolution, Pragmatic Play, Play'n GO, NetEnt, and many others. Our platform is available on desktop, mobile, and app versions, allowing you to enjoy your favorite slots and live casino titles wherever you are.

Eligibility and Account Registration

To create an account with us, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We at HollyWin require all players to provide accurate and truthful information during registration. You agree that we may verify your identity at any time, and withdrawals may be subject to verification checks that can take up to 72 hours to complete.

  • You must create only one account per person, household, or IP address
  • We reserve the right to suspend or close accounts that violate our policies
  • You are responsible for keeping your login credentials confidential
  • We may request identification documents before processing your first cashout

Restricted Jurisdictions

Our services are not available to residents of certain countries, including but not limited to the United Kingdom, the United States, Spain, Belgium, and several others listed in our full restricted countries policy. If you access HollyWin from a restricted territory, we reserve the right to void your account, cancel bonuses, and withhold winnings in accordance with our compliance obligations.

Deposits and Withdrawals

At HollyWin, we support a wide range of payment methods, including Visa, Mastercard, Skrill, Neteller, Interac, and various cryptocurrencies such as Bitcoin, Ethereum, and USDT. The minimum deposit is €20 or the equivalent in your local currency, while minimum withdrawal amounts vary depending on your chosen payment method.

  • We process e-wallet withdrawals within 0-24 hours
  • Card payments may take 3-5 business days to arrive
  • Bank transfers typically require 3 working days for processing
  • Our withdrawal limits are €3,000 per week and €15,000 per month for regular players
  • VIP members enjoy higher limits of €5,000 weekly and €20,000 monthly

Our HollyWin team may request additional verification before releasing larger withdrawals. Progressive jackpot winnings are always paid in full, while Mystery Drops winnings are capped at €2,500 per day and €12,000 per month.

Bonuses and Promotions

We at HollyWin offer a generous welcome package of up to €15,000 plus 350 free spins across your first four deposits, with a minimum deposit of €20 required to qualify. Each deposit bonus carries specific wagering requirements, ranging from x25 to x40, and all free spins must be activated within 3 days of being credited. Bonuses remain valid for 7 days unless stated otherwise.

Our Hollywin casino bonus terms specify that the maximum win from bonus funds is capped at five times the bonus amount, and free spin winnings are similarly capped at x5. Players from Israel, Spain, Sweden, the UK, and the USA are not eligible for our welcome offers, and players from Finland cannot claim welcome, reload, or other deposit bonuses.

  • We offer daily reload bonuses on specific days of the week, including Monday, Tuesday, Wednesday, and Friday promotions
  • Our Weekend Reload provides 30% up to €500 on Saturdays and Sundays
  • We provide daily cashback of up to 15% on previous day's slot losses, subject to x5 wagering
  • Crypto depositors receive an additional 5% bonus on each transaction

Any attempt to abuse our bonus terms, including the use of multiple accounts or bonus abuse strategies, will result in forfeiture of winnings and possible account closure.

VIP Program

Our loyalty program at Hollywin rewards loyal players who reach €2,500 in total deposits with VIP status. Hollywin casino tiers include Regular, VIP, and Supreme levels, each offering distinct perks such as reduced wagering on exclusive bonuses, priority withdrawals, private events, and birthday gifts. We reserve the right to adjust withdrawal limits if wagering activity falls below specified thresholds within a given period.

Responsible Use of Our Services

We are committed to promoting responsible gambling practices among our players. You agree to use our services solely for personal entertainment purposes and not as a source of income. We encourage you to set deposit limits, take breaks, and seek assistance if gambling becomes a concern.

  • We may impose self-exclusion periods upon your request
  • You confirm that you are gambling with disposable income only
  • We reserve the right to limit account activity if we detect signs of problem gambling

Intellectual Property and Conduct

All content on our Hollywin platform, including graphics, software, and trademarks, remains the property of Stable Tech N.V. and its licensors. You agree not to copy, distribute, or exploit any part of our content without prior written consent. Any fraudulent activity, including the use of bots, collusion, or exploiting software errors, is strictly prohibited and will result in immediate account termination.

Limitation of Liability

We strive to maintain uninterrupted access to our services; however, we do not guarantee that our platform will always be free of errors or downtime. To the fullest extent permitted by law, HollyWin and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time without prior notice. Continued use of our website after changes are published constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any modifications.

Contact Us

If you have questions regarding these terms, our customer support team is available via Email and LiveChat 24/7. You can reach us at support@hollywin.com, and our support agents are available in English and German to assist with any inquiries related to your Hollywin login, deposits, withdrawals, or bonus eligibility.